Azalea Integration: Your Practice’s Solution for Remote Care Delivery - CoachCare

MD Revolution is now CoachCare.

The same trusted platform and care teams, now unified under one connected care brand.

Your Practice’s Single-Source Solution for Remote Care Delivery, Integrated with Azalea Health

RevUp is now available to Azalea Health’s growing network of healthcare providers to monitor and manage care for patients living with two or more chronic conditions. With comprehensive technology and clinical programs as a service, your practice can reach more patients in less time, without disrupting current workflows.

Let’s Chat About Deep Integrations

Quick to deploy and intuitive to use

As a strategic partner, CoachCare’s Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) solutions provide a seamless experience for the practice, fully integrated with Azalea’s electronic health records, revenue cycle management, data insights, and telehealth solutions designed for rural and community practices and hospitals. Quick to deploy and intuitive to use, our partnership ensures better care coordination and communication – enabling better outcomes and a meaningful competitive advantage.

Run and monitor the program directly from your Azalea EHR

• Patient enrollment, care documentation, and automated claims creation, integrated into your practice workflow
• RN-led care services including enrollment services
• Integrated patient devices provide real-time health data for patient support and monitoring and turnkey device management
• Analytics and reporting provide measure of program goals, patient outcomes and financial performance

What makes RevUp Unique?

• RevUp is the only app integrated with Azalea to provide CCM and RPM together, offering dual program enrollment.
• Digital patient engagement delivered through RevUp application and integrated, cellular-enabled devices, closing critical gaps in care.

With its turn-key programs, the RevUp application and clinical teams leverage built-in Azalea Health workflows to efficiently enroll and monitor remote or chronic care patients for your practice, without changes to your current staff or having to learn new systems.

RevUp is the only care management app integrated with Azalea Health providing automated claims creation via the RevUp billing engine, eliminating the manual claim creation step for each patient, every month.

Better together!

Maximize your care coordination strategy by combining chronic care management (CCM) with remote patient monitoring (RPM).

Chronic Care Management

Your care plan is delivered by our clinicians through a robust, integrated platform, increasing patient engagement and generating billable revenue to grow your practice.

Remote Patient Monitoring

Allows practices to bring consistent and reliable care into the lives of their patients, with trusted, cellular devices, on-demand support and 24/7 emergency response.

Little effort. Big return.

Simply identify eligible Medicare and Medicare Advantage patients with two or more chronic conditions within Azalea and provide patient-centered care plans. Then we do the rest!

Enroll and provision

• Enroll patients and obtain consent
• Distribute/connect health devices or application

Plan care and educate

• Provide device education
• Establish patient goals and engagement plan
• Set up RevUp access

Engage and measure

• Engage patient to provide ongoing measurements though devices and application
• Provide customized health content and patient reminders

Monitor and Measure

• Monitor patient measures and other alerts
• Communicate with patient through RevUp or by phone
• Escalate to provider based on protocols

Report and generate claims

• Document care delivery, measures, and tasks to provider
• Generate claims or billing reports for eligible patient services

66%

of Medicare beneficiaries have two or more chronic conditions

83%

of physicians surveyed by Deloitte expect patient-generated data from wearables, apps and devices will be integrated into care delivery in the next 5-10 years.

Particularly within the underserved and rural patient base that Azalea Health serves, implementing a successful remote care program is contingent on a program’s ability to effectively enroll and educate patients quickly, and have access to clinical teams to perform the work and make codes billable.

Our RevUp platform and team leverages built-in Azalea workflows to enroll qualified Medicare patients for the practice, prompted by enrollment flags and trigger ordering by service. Practices can see enrollment status real-time in the existing clinical workflow, and patients begin receiving CCM services within a couple of days and receive integrated vitals monitoring equipment to their home within 5 days.

Paul Huffman, Chief Revenue Officer

Chronic Care Management

The RevUp Chronic Care Management program works as an extension of your practice to provide personalized support for your patients, enabling participation in Medicare CCM programs. These codes include 99490, G0511 for FQHC/RHC, and G0506 for initiation visits.

Benefits for Patients and Your Practice:

• Clinical care management team that works as an extension of the practice to deliver effective and compliant care, improve the patient experience, and generate practice revenue
• Telephone coaching and digital patient engagement delivered through RevUp application
• Frequent virtual contact to keep patients engaged and identify issues resulting from isolation and social distancing
• Direct connectivity and integration with Azalea including documentation posting and automated claims creation, eliminating manual work
• Customized care coordination and escalation protocols to support practice operations
• Rapid service deployment and telephonic patient enrollment, focused on quickly starting service for patients in under 5 days

Remote Patient Monitoring

The RevUp Remote Patient Monitoring (RPM) program uses a wide selection of compatible cellular-enabled devices to collect vitals and other health data from your patients. RPM codes provide reimbursement for one-time patient education (CPT 99453), monthly device connection and transmission of data (CPT 99454), and monthly clinical monitoring and support (CPT 99457).

RPM is a value-add for your practice, providing additional care and attention to a larger number of patients outside the clinic while minimizing the load on your clinical staff and increasing revenue.

• RPM devices are ordered, provisioned, and shipped directly to your patients
• No up-front cost and no long-term commitment to the practice
• Patients are enrolled through our telephonic enrollment services or on-site
• Your patients are monitored for you by our clinical team and you receive tasks within Azalea for patients that need your attention
• Documentation and claims are passed back electronically to Azalea for all patients who qualify

RevUp’s integrated and fully featured platform can be deployed in days, not weeks, to any practice with no upfront capital expense from the practice, and with no requirement to purchase equipment to provide RPM services.

FQHC/RHC’s and Care Management

FQHC/RHC’s are not like other providers, by way of pay structure and patient populations with a high concentration of Medicare and Medicaid patients. Through Care Management programs, FQHC/RHC’s have a unique opportunity to provide significantly higher continuity of care. CMS has enabled FQHC/RHC’s to offer CCM on a much larger scale, saving money, expanding care, and delivering quality.

Backed by knowledge and significant experience, RevUp is a customizable solution for any FQHC/RHC with any budget, specializing in HRSA grants for Remote Patient Monitoring. RPM is an effective way to ensure populations with chronic conditions receive the continual care they require–whether they’re at home or in the clinic. By offering Chronic Care Management and Remote Patient Monitoring together, all integrated with Azalea Health, RevUp provides Federally Qualified Health Centers and Rural Health Centers with an opportunity to maximize grant dollars for RPM and fuel revenue through Care Management code G0511.

Implementation Made Easy

We provide every customer with dedicated account management, information technology, and clinical staff to make implementing your RPM or CCM program simple. Our digital practice within a traditional practice model makes it easy to integrate our care management solutions into physician practice workflows and population health management programs.

Our personal health coaching and technology tools leverage motivational techniques to amplify personalized and accountable relationships with each patient and their caregiver, collect and track patient data and drive ongoing engagement.

Guided by clinicians, patients select personal health goals to support their care plan. Patient applications can be synced to existing apps and monitoring devices, including Apple Healthkit and FitBit to facilitate data tracking. Patients can contact their Health Coach by phone or through a secure messaging application.

Flexible options for Engagement and Sign-Up

Have a care team already?

We have software options to provide your team with access to our industry leading engagement and monitoring platform to scale your programs.

Have devices already?

We can integrate your devices into our platform for use in your programs.

Have CCM or RPM already with another provider?

We get that a lot! We have migration options to make the transition seamless to your existing patients and begin getting the benefits of our ability to scale.

Have a custom program requirement or need?

We can help design a program to your specifications.